Privacy Statement for Petcitywa.com.au

Updated: 9th April 2011

At Pet City we believe that safe, secure and respectful practices
regarding the use of consumer information are fundamental to our online success
and to the growth and vitality of the Internet as a whole.

This Privacy Policy is intended to provide consumers with clear
and complete information about our position and the consumer data we collect
in connection with our website services and the way that data is stored and
used by our website, applications, software and company as well as our advertisers
and affiliates in relation to any of our sites and services.

Links to third party websites

This Website contains links to other websites that are not operated by Pet City.

Pet City is not responsible for the content of third party websites. Third
party websites should have their own privacy collection statements, which
Pet City encourages users to seek out and read. No adult, gambling, hate,
illegal, hacker or generally immoral related images, posts, ads or content
in any format should ever be displayed in any part of the Pet City website,
If an
advertiser or member/user
of the Pet City website breaches
this policy we agree to cease that account Please do contact
us if you see any objectional content, ads or links that breach this
policy.

Non-Personal
Information Collected by Advertiser and Affiliates

Pet City may deliver advertisements on some pages from Third Party advertisers
or affiliates which we have partnered with. When you click on any third party
ad or affiliate link and
visit one of the advertisers websites in our network the affiliates and advertisers
may collect “click stream data” related to your visit usually
in the form of a cookie which is a small file that is stored on the users
computer and collects some non personal information and helps the advertiser
recognise where the visitor came from. Click stream data is anonymous and
can include information such as your IP address, Web pages viewed, the date
and time at which those pages were viewed and interaction with content and
advertisements on those Web pages. These anonymous cookies are programmed
to expire in varying periods of time such as six months or 1 year.

Cookies can be controlled, denied and deleted easily from within the settings
of your internet browser which can also be set to clean all cookies when
the browser is closed so full control and management of cookies is always
within the users full contol any any computer.

These companies often use a cookie
or third party web beacon to collect this information. At no time is anything
out of the full control and power of the user to control or deny any of
these
practices if they wish to do so however they are intended only to enhance
the users browsing experience. If you would like more information about this
practice and to know your choices about not having this information used
by these companies,click
here to visit the NAI universal
user opt-out .

Information We Collect

Personally Identifiable Information
Collected Through Our Website

The site you are currently on (petcitywa.com.au) does not collect any information
about your visit or activities and does not make use of cookies. . The
only information that the Pet City site will collect is when direct contact
is made via a form
such as a contact, subscriber or sales form.

You may also provide us with personally identifiable information (such as
your name, email address, physical address or telephone number) when you
elect to contact us about this Privacy Policy or by any other contact form
or customer-service related matter. We will only utilize such personal information
for the purpose of responding to your inquiry. However, we do reserve the
right to retain an archival record of such correspondence as in saved emails.

Any subscriber based services run by Pet City
will always include an Opt-Out Option on the bottom of every message, for
quick and seemless removal of your details simply click that enclosed link.
No spam or unsolicitated email shall ever be sent by Pet City to any third
party for any reason.

We do reserve the right to disclose personally identifiable
information you have disclosed to us in response to judicial process or court
order or
to provide information to law enforcement agencies or in connection with
an investigation of matters related to public safety, as required by law.

International Transfers of
Data

Personally identifiable information collected by Pet City on its own behalf
or on behalf of advertisers or affiliates may be stored and processed in
Australia, the United States or any other country in which Pet City or its
advertisers, affiliates, subsidiaries, agents or customers maintain facilities.
You acknowledge and agree that personally identifiable information you provide
to us may be transferred outside of the country in which you reside. Providing
such information will constitute your consent to any such transfer.

Information Security

Pet City follows generally accepted industry standards to protect against
unauthorized access to, destruction or disclosure of data. This includes
undertaking necessary physical, electronic and management activities required
to protect data integrity, access and use. Any data that is stored on our
servers is treated as confidential and is not made generally available
to the public. Our servers are protected by firewalls and are located in
secure data facilities to further increase security. Please keep in mind,
however, that despite these reasonable efforts to protect data on our servers
no method of transmission over the Internet is guaranteed to be secure.
Therefore, while we strive to protect your personal data at all times,
we cannot guarantee its absolute security and shall not be liable for any
breach of security by an outside party.

Transfer of Data Upon Change
of Control

In the event that another company acquires all or substantially all of the
assets of our website and/or business through a consolidation, merger, asset
purchase or other transaction, we reserve the right to transfer all data
(including any personally identifiable data) that is in our possession or
under our control to such acquiring party.

 

DISCLAIMER

1.All material, content and advice provided by Pet City is made available
on the understanding that Pet City is not engaged in providing vetinary
services or any Financial advice. Due diligence and adequate research is
always required when making the best purchasing decisions regarding your
pets.

2.Information on this website is maintained by individuals, people and organisations
it relates to. Before relying on the material, users should independently
verify its accuracy, currency, completeness and relevance for their purposes,
and should obtain any appropriate professional advice.

3.The material may include views or recommendations of individuals, staff
members and third parties, which do not necessarily reflect the views of
Pet City, or indicate
its commitment
to a particular course of action.

4.Links to other websites/products are inserted for convenience and do not
constitute endorsement of material at those sites, or any associated organisation,
product or service.

5.The listing of a person or company in any part of this product in no way
implies any form of endorsement by Pet City of the products or services provided
by that person or company.

6.To the extent permitted by law, Pet City and its respective affiliates,
associates, owners, directors, officers, employees, contractors and agents
disclaim all responsibility to you for any loss, liability, claim, expense
(including but not limited to legal costs and defence or settlement costs)
or damage whatsoever, whether consequential, special, incidental or indirect
(including but not limited to loss of profits, trading losses and damages
that result from delay, loss or inconvenience) arising out of or in connection
with the Content on the product and/or any omissions from the Content whether
in contract, tort (including negligence), statute or otherwise and even if
Pet City has been advised of the possibility of such damage or loss.

7.Liability of Pet City and its respective owners, affiliates, advertisers,
associates, directors, officers, employees, contractors and agents for a
breach of a condition or warranty implied by law or otherwise, and which
cannot be excluded, is limited to the extent possible by Pet City the option,
to:

(a) supply of the goods purchased (or equivalent goods) or services again;
or

(b) under certain circumstances the refund of payments made for goods or
services. Please referr to our refund policy

 

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy by posting an
updated version on this page. The date on which the current Privacy Policy
was posted will always be noted at the top of this page. Any change we
make to our Privacy Policy will be made in compliance with applicable law.

Contact

Questions and comments regarding this Privacy Policy can be mailed to:

Attention Management

Pet City

unit 2 231 Balcatta Rd

Balcatta WA 6021

Or use our contact form to

contact us by email: Contact us